Our mission at Spa Elan is to create a peaceful atmosphere by focusing on health and wellness through the use of environmentally friendly products and services. We offer you a special place where you are pampered, relaxed and may enjoy services designed to work for you and your individual needs. Our day-to-day actions contribute to our ultimate goal to exceed our guests’ expectations of the salon and spa industry. We offer a variety of spa and salon services to fulfill your needs as a local or traveling guest.
Monday - Friday 9:00 am - 8:00 pm
Saturday 8:00 am - 8:00 pm
Sunday 10:00 am - 5:00 pm
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Your Spa Experience...
Spa Elan is a mature environment of harmony and relaxation.
We respect the right of our guests to privacy and quiet.
Please follow these guidelines of spa etiquette:
• Cellular phones and pagers are prohibited
• Children 16 years and younger must be accompanied by an adult.
• Avoid eating or drinking alcohol at least one hour before a treatment.
We recommend scheduling your spa or salon appointments two weeks in advance. Services are guaranteed with a credit card. Please call 585.248.4870 and a staff member will be happy to schedule an appointment for you. Walk-ins are welcome and appointments are subject to availability. We invite you to arrive 30 minutes prior to your first appointment to utilize the facilities, shower and prepare for your treatment.
Locker, robe, and sandals will be provided for you upon check-in for your spa treatment. During treatments, your body is fully draped, except for the area being treated. Please communicate comfort requests such as room temperature, pressure of touch, or music volume to our staff during your service.
If you need to cancel an appointment, please do so as soon as possible so that we may release your obligation and allow another guest to enjoy Spa services. You will be charged 50% of your service cost for services that are not cancelled 48 hours in advance. Cards. Our spa staff will be pleased to assist you in providing gratuities if desired.
Gratuities are not included in any of our services or in Spa Gift Cards. Our spa staff will be pleased to assist you in providing gratuities if desired.
Gift Cards Can you think of a nicer gift? Provide that friend, family member or special someone on your list with a gift card from Spa Elan. Consider the Couples Massage, the Signature Facial, or allow the recipient to choose from the many available luxurious treatments. Gift cards may also used anywhere throughout Woodcliff Hotel & Spa Gift Cards.
Spa Products and Gifts
Extend the luxury of your Spa visit by taking a bit of this Rochester Spa home with you. Inside our Spa Boutique you'll find an inspirational range of beauty products and accessories. Spa Elan carries elite product lines such as: Aveda, Alterna, Alfaparf, Eminence, Neuma, Moroccan Oil, Opi, and Smashbox. In addition to our large array of professional products spa Elan carries boutique items. All of which are a great addition to a Woodcliff hotel and Spa Gift Card.